How to Contact Venmo Support – 2025 Guide

Sometimes, issues arise while using Venmo — such as failed transactions, account access problems, or unexpected charges. In such situations, knowing how to contact Venmo support quickly can save you time and stress. This guide walks you through the most effective ways to reach Venmo’s customer service.

1. Contact Venmo Through the Mobile App

You can easily get in touch with Venmo directly from the app:

Open the Venmo app on your phone.
Tap the ☰ menu (three horizontal lines).
Select Get Help or Contact Us.
Choose the category that matches your issue and follow the prompts to chat or email support.

2. Contact Venmo via Web

If you’re using a desktop browser:

Go to the Venmo Help Center.
Sign in to your Venmo account.
Browse the topics or use the search bar to find solutions.
If needed, click Contact Us to start a support request.

3. Contact Venmo by Phone

You can call Venmo’s customer support for urgent issues:

Phone Number: 855-812-4430
Hours: Monday–Friday, 8:00 AM – 8:00 PM CT

4. Security & Scam Awareness

Venmo will never ask for your password, PIN, or verification code via phone, email, or text. Be cautious of phishing scams, and only use official Venmo communication channels.

5. Response Times

Live chat is usually the fastest option, followed by phone support. Email responses may take 24–48 hours depending on the volume of requests.

Tip: Before contacting support, gather all relevant transaction IDs, screenshots, and account details (but never share sensitive information like your password) to speed up the process.