How to Get a Refund on Venmo – 2025 Guide

Venmo does not offer a direct “refund” button like traditional payment systems. However, you can request your money back or take action depending on your situation. Follow the steps below to improve your chances of recovering funds.

Step 1: Contact the Recipient

Open the Venmo app, go to the transaction, and send a polite message requesting the recipient to send the money back.

Step 2: Use the ‘Request Payment’ Option

Navigate to the “Pay or Request” screen, enter the recipient’s username, type the refund amount, and add a note explaining the reason.

Step 3: Contact Venmo Support

If the transaction was unauthorized, report it immediately via Venmo’s Help Center or by calling their customer service.

Step 4: File a Bank or Card Dispute

If you funded the payment with a debit/credit card, you can contact your bank to initiate a dispute for fraudulent transactions.

💡 Tip: Always verify the username before sending payments to avoid sending money to the wrong person.